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Change of Mind

Change of Mind

Please choose carefully as refunds for change of mind would only be accepted with a restocking fee subject to approval. This approval must be obtained from us in writing prior to the return of any goods.

We recommend you carefully choose any products before adding them to your cart and continuing with your order. Restocking fee is 25% if approved. No exceptions. Shipping the goods back to us for return in this instance is the customers responsibility and any shipping fees we entailed sending the goods originally will also be recouped by us in addition to restock fee. No exceptions. Goods must be returned in undamaged complete original packing. Failure to do so may result in the return being cancelled or a higher restocking fee charged. No exceptions.

We take no responsibility for the goods once in transit from yourself to us. Should the goods fail to arrive or arrived damaged your return may be cancelled or an additional fee charged. This fee  amount is solely at our discretion and our ruling is final.

 

Thank you for understanding and should you have any question, such as those relating to your Order, please contact us on 03 9495 6500

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