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Competitive Pricing Policy

Our prices will be competitive with recognised competitors in each product category.

We will provide good value to our customers with a wide selection of quality merchandise, knowledgeable service and competitive prices.

 We are not obligated to sell below cost or lead the market on price.

 A recognised competitor is a retailer that:

 • is located within a metro Australian area ie. Melbourne.

 • ranges exactly the same merchandise

 • meets the same service requirements as us including, but not restricted to, gift with purchases, delivery and payment options.

We will match a recognised competitor’s offer if the merchandise is identical, or the merchandise offer is identical, and is not below our cost price, the competitor has the exact merchandise in stock, it is available for sale and the requested price can be verified.

The Competitive Pricing Policy does not apply to overseas sales, online retailers, clearance and warehouse outlets, liquidation and closing down sales, ex-demonstration or refurbished products. Discounts and other promotional offers cannot be used in conjunction with a competitive pricing offer.

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